Jili333 Privacy Policy – Our Commitment to Protecting Your Personal Data in Malaysia

This Privacy Policy is published by jili333 ("we", "our platform") and applies to all users and registered members of the jili333 platform accessible at jili333-jit.com. This document sets out our privacy practices with respect to the collection, use, disclosure, storage, and protection of your personal information.

Jili333 is a Malaysian digital entertainment platform offering slots, Live Casino, Sports Betting (including Malaysia Super League and EPL football, BWF badminton, and cricket), digital lottery, and a variety of other games. In providing these services to you, we need to process a certain amount of personal information — and we do so responsibly.

This Privacy Policy is in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and all regulations issued thereunder. In the event of any conflict between this Privacy Policy and the provisions of the PDPA, the provisions of the PDPA shall take precedence.

Jili333 collects various types of personal information depending on how you interact with our platform. We adhere to the principle of minimum collection — gathering only what is strictly necessary for the stated purposes.

For sensitive financial data such as full bank account details or credit card numbers, jili333 does not store this information directly in our systems. All payment processing is handled through payment gateways that comply with the highest security standards — including DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. jili333 receives only transaction confirmation, not your full payment details.

Jili333 uses your personal information only for legitimate purposes that are consistent with the reason it was collected, and within the limits permitted by Malaysian law. We do not use your data for other purposes without prior notice and, where required, your consent.

• Service Provision: Manage your jili333 account, process deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other local payment methods, and ensure seamless access to all games on the platform.
• Identity Verification & Fraud Prevention: Verifying that you meet the minimum age requirement of 18 years, and preventing fraud, money laundering, and platform abuse. jili333 is fully compliant with its applicable Anti-Money Laundering (AMLA) obligations.
• Account Security: Detect and prevent unauthorised access to your account, including monitoring for unusual login activity, two-factor authentication, and automated security alert systems.
• Service Communications: Sending important account-related notices such as transaction confirmations, security alerts, changes to terms, and policy updates that affect you.
• Personalise Your Experience: Suggest slots, Live Casino games, or Sports Betting options you may enjoy based on your activity history on jili333. You can turn this off at any time in your account settings.
• Legal Compliance: Fulfilling the legal and regulatory obligations imposed on jili333 under Malaysian law, including required record-keeping and responding to lawful requests from authorities.
• Marketing (With Consent): We will send you information about jili333 promotions, new bonuses, and special offers via email or SMS, but only where you have given your consent to receive such marketing communications.

Jili333 does not sell, rent, or trade your personal information to any third party. This is an absolute policy with no commercial exceptions. That said, there are limited situations in the course of running the platform where we need to share data with certain parties — and we do so only within very strict boundaries.

• Payment Service Providers: Information required to process transactions is shared with your chosen Malaysian payment gateway — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers. This sharing is limited strictly to data necessary for the transaction, and all such providers are bound by rigorous data security agreements with jili333.
• Game Provider: Your display name and game ID may be shared with game providers (such as Pragmatic Play, PG Soft, and others) solely for the purpose of enabling you to access their games on the jili333 platform. These providers do not receive your financial information or full identity details.
• Regulatory Body & Law Enforcement: Where required by Malaysian law, a valid court order, or a lawful request from a law enforcement authority, jili333 may be required to disclose certain information. We will endeavour to notify you of any such disclosure unless prohibited by law.
• Auditors & Professional Advisors: External auditors, lawyers, and financial advisors engaged in jili333's operations may have limited access to data required for their professional work, subject to strict confidentiality obligations.

Jili333 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

• Encryption: All data transmitted between your device and jili333's servers is protected by Transport Layer Security (TLS) version 1.3 encryption with a 256-bit SSL certificate. Data stored in our databases is also encrypted using strong encryption algorithms.
• Access Controls: Access to jili333 members' personal data is granted only to staff who genuinely require it to carry out their job responsibilities, based on the principle of least privilege. All access is logged and audited on a regular basis.
• Continuous Monitoring: jili333's security monitoring system operates 24 hours a day to detect and respond to threats or suspicious activity in real time. This includes an intrusion detection system (IDS) and a web application firewall (WAF).
• Regular Security Testing: jili333 conducts regular penetration testing and independent security audits carried out by qualified third-party cybersecurity firms to identify and address any potential vulnerabilities.
• Incident Response: In the event of a data breach that may affect your personal information, jili333 will notify you and the relevant authorities within the timeframe stipulated by the Malaysia PDPA, and will take immediate steps to mitigate the impact and prevent recurrence.

Data Retention Period

Jili333 retains your personal data only for as long as it is needed for the stated purpose or as required by Malaysian law. Our data retention guidelines are as follows:

• Active account data: For the full duration your account remains active on jili333, plus the minimum retention period required under Malaysia's anti-money laundering laws.
• Financial transaction records: Minimum 7 years from the date of transaction, in accordance with Malaysian financial regulatory requirements.
• Customer support communication logs: 3 years from the date of communication, retained for dispute resolution purposes.
• Marketing data (where you have given consent): Until you withdraw your consent.
• Closed account data: 5 years from the date of closure for compliance purposes and the resolution of any potential claims.

Once the retention period has expired, your personal data will be securely deleted or irreversibly anonymised from jili333's systems.

Jili333 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the jili333 website.

• Essential Cookies: Required for the core functions of the jili333 platform, such as maintaining your login session, remembering your language preference, and ensuring financial transactions run smoothly. These cookies cannot be disabled without affecting the functionality of the platform.
• Performance Cookies: We collect information about how you use the jili333 platform — which pages you visit most frequently, how long pages take to load, and where errors occur. This data is used solely to improve platform performance and is not used to identify you personally.
• Functional Cookies: This allows the jili333 platform to remember your preferences — such as favourite games, display settings, and notification choices — to deliver a more personalised experience.
• Analytics Cookies: This helps jili333 understand aggregated platform usage patterns for product improvement purposes. Analytics data is collected anonymously and cannot be linked back to you as an individual.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect your ability to access or fully use certain features of the jili333 platform.

Under Malaysia's PDPA 2010 and jili333's privacy policy, you hold several important rights regarding the personal data we hold about you. jili333 is committed to respecting and facilitating the exercise of these rights.

To exercise any of the rights listed above, please contact jili333's privacy team by email at support@jili333-jit.com with the subject line "Privacy Rights Request", and include your full name and jili333 account number for identity verification. We will acknowledge receipt of your request within 2 business days and resolve it within 14 business days.

The jili333 platform is exclusively for individuals aged 18 and above. jili333 does not knowingly collect or process personal information from anyone under the age of 18. This is an absolute requirement, strictly enforced through identity verification during registration.

If we discover that we have inadvertently collected personal information from anyone under the age of 18, we will take immediate action to delete that information from our systems, close the associated account, and handle any remaining balance in accordance with the procedures set out in jili333's Terms & Conditions.

Jili333 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. All amendments take effect upon publication of the updated version on the jili333 website.

For significant amendments that materially affect your rights or change how we use your existing data, jili333 will provide at least 14 days' advance notice via your registered email address or a prominent in-platform notice before the changes take effect. This notice will clearly explain what is changing and how it may affect you.

Your continued use of the jili333 platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy. If you do not agree with the changes made, you have the right to close your account before the amendments take effect, and we will process the closure in accordance with our standard procedures.

Jili333 takes all privacy-related enquiries, concerns, and complaints seriously. If you have any questions about this Privacy Policy or how we handle your personal data, there are several ways to reach us.

• Privacy Email: Send your privacy enquiries to support@jili333-jit.com with the subject line "Privacy Enquiry". Our team will acknowledge receipt within 24 hours and provide a full response within 5 business days.
• Live Chat: For general privacy enquiries, you can reach the jili333 support team via the live chat function available 24 hours a day from within your account. Our representatives are able to assist in both Bahasa Malaysia and English.
• Formal Requests: For formal requests relating to privacy rights (data access, correction, or deletion), please submit your request by email, including your jili333 account number and a copy of your identity document for verification purposes.

If you have contacted jili333 and remain unsatisfied with how your privacy concern was handled, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) under the Malaysian Ministry of Communications, which is the regulatory authority for PDPA in Malaysia.